What we used to do, your team now does.
Bringing an activity in-house (the CRM, content, campaigns) is not a course: it is a handover. We work alongside the people who will take it on, on real cases, and step back one step at a time, until we are no longer needed.
The supplier leaves, and the way of doing things leaves with them.
It happens whenever an activity is brought in-house: the supplier hands over logins and files, and whoever receives them is left with unfamiliar tools and processes that were never written down. In the first months work gets worse, and the temptation is to go back.
The handover works when whoever takes over has done the job together with whoever did it, for at least one full cycle.
When it is needed:
- You hired someone to do what Bryan or another supplier does today
- You want to reduce the Extended team and keep the system running
- An activity has grown and makes sense inside the company
- You need continuity even when people change
A handover in four stages.
We do, you watch
One full cycle of the activity with your team alongside: what is done, why, with which tools and which checks.
We do it together
Your team executes, we correct as we go. This is where written procedures are born, on your cases.
You do, we check
The team works on its own; we meet at fixed intervals to review results and unblock whatever gets stuck.
We step back
Handover of procedures, templates and indicators. We stay available for the hard cases, with no retainer.
Activities brought in-house, and still standing.
Lawlinguists — new business run in-house
A team of project managers trained on LinkedIn and CRM, with simple sales routines. Today the main new-business channel is run inside the company: +€1 million in a year.
Over Stampi — content without an in-house specialist
Content routines and pragmatic use of AI to speak the language of foreign customers: from “we don’t know what to publish” to abundant content, produced by the team.
